We accept phone orders, faxed orders and credit card orders. An order confirmation is provided for all orders on the same day the order is placed.
There is a 20% re-stocking/handling fee for all returned product. Because we sell all disposable devices in packages of 3, a complete 3-pack must be returned. We do not accept returns for single devices. All returns must be authorized with an RMA# issued by CSP. To obtain an RMA#, call Customer Service at 1.800.442.9892.
We have a complete NovaSure physician user database for the entire United States and can provide you a list of trained physicians in your area. Call 1.800.817.6403 for a NovaSure physician in your area.
NOVASURE PRODUCT TECHNICAL SERVICE - FAQS-
Yes, the NovaSure disposable device is latex-free.
The disposable device is a single-use product that is provided sterile to the end user. Re-sterilization of the device should not be attempted for any reason.
For Customers within the United States, please call us at 1.800.442.9892 for a Return Material Authorization. Your return request will be processed, and you will be issued an RMA# for this type of return. In addition, we will ship a biohazard kit for you to ship the used product back to Hologic's for sterilization and evaluation. For customers outside the United States, learn more.
The RF Controller was designed for a minimum of 5 years of useful life.
No maintenance is necessary other than regular cleanings, as described in the operator's manual.